Maine PUC tells FairPoint to give customers rebate

AUGUSTA, Maine (AP) - The Maine Public Utilities Commission is ordering FairPoint Communications to give customers rebates because of its poor service.

The commission says FairPoint didn't meet its specific quality performance standards in 2008 and 2009.

On Monday the commission ordered FairPoint to send its Maine customers rebates of $1.72 per line each month through Dec. 1 next year.

Commission Chair Sharon Reishus (RY'-shush) says the commission must protect Maine's phone customers.

And she reminded FairPoint the commission can impose additional penalties if needed.

FairPoint's operations in Maine, New Hampshire and Vermont have been beset with problems since it bought the system from Verizon almost two years ago.

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Comments

 's picture

Seems to me that the PUC

Seems to me that the PUC should be paying this BILL as it was them who Ok"d everthyting!!! I, in my own mind think that they took some kind of a kick back & are responsible for what happenned. NOW they are saying Fairpoint owea!!!! They are in Chapter 11 What more do they want!!! A kick back from another company that will take thwem over!!! BLAME the PUC!!!! a bunch of crooks!!!!

 's picture

Seems to me that the PUC

Seems to me that the PUC should be paying this BILL as it was them who Ok"d everthyting!!! I, in my own mind think that they took some kind of a kick back & are responsible for what happenned. NOW they are saying Fairpoint owea!!!! They are in Chapter 11 What more do they want!!! A kick back from another company that will take thwem over!!! BLAME the PUC!!!! a bunch of crooks!!!!

 's picture

What about the people who

What about the people who have left Fairpoint because of terrible service?!?!

 's picture

Seems to me that it should

Seems to me that it should be a whole lot more than a measly $1.72

*I'm not the Auburn City Manager*

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