AUGUSTA — The Maine Bureau of Insurance announced on Friday that it recovered more than $3 million for Maine insurance consumers in 2012.
One of the insurance bureau’s tasks is to help residents when disputes arise with insurance companies. Sometimes, their work results in money being returned to Mainers.
“The Bureau of Insurance takes its responsibility to assist Maine consumers, whether individuals or businesses, very seriously,” Superintendent Eric Cioppa said in a statement. “This can involve answering questions and providing information, or conducting investigations when a violation of Maine insurance law has been alleged.”
In 2012, the bureau’s Consumer Health Care Division recovered nearly $2.2 million for consumers, while its Property and Casualty Division recovered almost $950,000, according to a media release from the bureau.
Cioppa said the bureau fielded almost 9,000 inquiries and more than 900 complaints during 2012.
Consumers with questions about insurance matters can visit the agency’s website (www.maine.gov/insurance) for more information, call toll-free 1-800-300-5000 or e-mail Insurance.PFR@maine.gov.