Getting around is what it’s all about and mobility for everyone is a precious thing.
At Majors Mobility, that goal is achieved in many ways for people with an extremely wide range of needs. With locations in Topsham and Scarborough, the 15-year-old company is close to Lewiston-Auburn and they routinely come to the Lewiston area several times a week.
Tyrrell Hunter, president of Majors Mobility, said the firm leads the way in the Durable Medical Equipment industry in Maine. It is one of the only DME companies in the state that offers the full array of mobility equipment and respiratory equipment and services. She said it’s a company with a dedicated, highly-trained and low-turnover staff who can match a full selection of equipment with the specific requirements of each customer.
Furthermore, Hunter emphasized that Majors Mobility’s personnel have important expertise in the extremely difficult task of navigating through “all the twists and turns” of Medicare and insurance claims on behalf of their customers.
“We know people have different tastes and needs,” Hunter said. Whether the customer needs a lift chair, a power wheelchair or a scooter, she said the objective is to provide choices that are always “medically appropriate as well as aesthetically pleasing.”
In the past year, Majors Mobility has added respiratory services. The company offers state-of-the-art oxygen equipment that is much more energy efficient and quieter than what other companies provide. Portable oxygen equipment can now be as inconspicuous as a pocketbook and as light as 4.5 pounds.
“It’s so important to get set up with the right equipment,” Hunter said. All of the firm’s 11 staff members have received extensive training. In addition to certified rehabilitation specialists, the company has factory-certified service technicians; even the delivery drivers are certified in deliveries.
Hunter is concerned that too many people with critical mobility needs respond to long-distance marketing offers that lack personal service or quality assurance. She named a frequently seen television ad for scooters as an example of a company “that has no presence in Maine” in the form of a showroom or qualified in-state evaluators.
Hunter noted that no employees of Majors Mobility receive commissions on sales. “We are consultants, not sales people,” she said.
One of the main differences between Majors Mobility and long-distance companies is that Majors Mobility will bring a power wheelchair or scooter to the home to make sure it is the most appropriate model and the home environment is safe before the customer takes delivery.
Another product that Majors Mobility specializes in is lift chairs. They have 14 different models in stock in different seat widths, depths and heights to fit various people’s shapes. “A lift chair is not just a piece of furniture,” Hunter said. “An improperly fitted lift chair can cause medical problems.”
Majors Mobility also provides hospital beds, manual wheelchairs and stair lifts.
Majors Mobility’s Topsham location is at 49 Topsham Fair Mall Road. They can be reached at 1-800-570-3393.