The company said it voluntarily filed for bankruptcy after agreeing on a deal with key lenders that will help lower its debt by about 62 percent.
FairPoint, based in Charlotte, N.C., owns and operates phone companies in 18 states with a total of 1.65 million lines. Its largest holdings are in Maine, New Hampshire and Vermont, where it bought Verizon Communications Inc.'s land lines and Internet network for $2.3 billion in 2008.
FairPoint has been struggling under a large debt and falling revenues, as well as customer-service, billing and other problems since switching over to its own computer systems in northern New England nine months ago.
The bankruptcy filing was widely anticipated as the company has negotiated with banks and bondholders to restructure its debt.
The restructuring deal with lenders holding more than half of its outstanding secured debt will allow the company to reduce its debt from $2.7 billion to $1 billion, CEO David Hauser told The Associated Press.
"What that will do is cause a significant decrease in costs to the company because interest expenses will drop a lot," Hauser said.
The plan is subject to approval by the U.S. Bankruptcy Court in the Southern District of New York.
Hauser said the bankruptcy filing will not affect the company's day-to-day operations or its efforts to expand its high-speed Internet network in northern New England.
"From a customer point of view, this is a nonevent," he said.
Last week, the governors of Maine, New Hampshire and Vermont said they wanted assurances from FairPoint that any debt restructuring by the company wouldn't further erode customer service.
Maine Public Advocate Richard Davies, who represents consumers, said he needs more details to determine how the bankruptcy filing will affect customers.
"The creditors seem to be taken care of, but that doesn't mean the consumers' interests have been protected," Davies said.
Besides negotiating with banks and bondholders to restructure its debt, FairPoint has been asking its nearly 3,000 union employees in the three-state region for pay cuts and other concessions.
Union leaders, meanwhile, have placed the blame squarely on FairPoint, saying its problems were caused by "crushing debt and an organizational chaos," not by its work force.
"We recognized from the start that the business plan was flawed, the debt was too high and they were in over their heads in rolling into their new computer systems," said Pete McLaughlin of the International Brotherhood of Electrical Workers.
When FairPoint first proposed buying Verizon's land line and Internet assets in northern New England, opponents said FairPoint was too small to take on such a large network. In making the purchase, FairPoint grew six-fold overnight.
Two events are largely to blame for the company's unraveling, said Davies.
After the purchase was approved by regulators in Maine, New Hampshire and Vermont, but before the acquisition was completed on April 1, 2008, FairPoint was blindsided by the Wall Street financial crisis, he said. To finance the deal, the company planned to issue bonds paying 8.125 percent but instead was forced to issue bonds that paid 13.125 percent - causing its interest payments to soar.
When the company switched from Verizon's computer systems to its own network last winter, it was plagued with customer-service, order-fulfillment and billing problems. Those problems caused costs to go up and its customer base to go down.
"Two factors that are major contributors to this weren't known to regulators at the time the deal was approved," he said. "Hindsight is a wonderful thing and if we'd known all these things back then I'm sure there would've been a different decision."
Meredith Hatfield, New Hampshire's consumer advocate, said the challenge now will be advocating for customers' interests and getting FairPoint to follow through on its commitments.
"Obviously ratepayers and customers of FairPoint potentially have a lot to lose," she said.
FairPoint said it has about $46 million of cash on hand and expects to continue to generate positive operating cash flow. It said it received commitments for a $75 million debtor-in-possession revolving credit facility.
Alfred Giammarino, chief financial officer and executive vice president, said the company is pleased with the terms of the agreement with its lenders.
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Associated Press writer Norma Love contributed to this report from Concord, N.H.

I just hope what Hauser's said is right. It is not affected the company day-to-day operations, even if I certainly doubt about it. Since, from my experience, every company that filing for bankruptcy usually get trouble in their day-to-day operations, and that bad for business. In my opinion, by filing for bankruptcy, indirectly, they said to me,"Don't ask us for responsibility. We're gonna be die soon. So, this is not our fault." Hey, they are trying to escape from their responsibility. No offense, just from experience. I hope and really hope that I'm wrong.
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Bankruptcy Records
So far so good with me. I had not received my bill last month and called and got an agent almost right away and she said she would mail me the bill, but I never got it, so it was on this months bill. I find the telephone service has been good in my area, and so as my DSL with them. So far so good. I hope Chapter 11 won't mess things up.
Verizon should be made to buy Fairpoint out. We were ok with Verizon. When I researched Fairpoint when their name came up, I found that Fairpoint had the highest customer complaint record of all telephone companies in the entire US. But the PUC went ahead and approved this sale anyway. Who is standing up for the telephone customers? Not the PUC, that's for sure. This is not going to get better and who are the people who get stiffed by Fairpoint? Sickened here!
One thing that amazed and frustrated me was that FairPoint does not have the ability to take payments online. This is 2009! Everybody takes payments online. They should have had this in place long before they bought out Verizon and was another sign to me that they did not understand their own industry. FairPoint is a phone company (ancient technology) that is masquerading as a 21st century communications technology company. Like with Halloween costumes, you may try to look like a superhero with a cape and a mask, but underneath you are still a 98 pound weakling. That pretty much sums up FairPoint.
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"The impersonal hand of government can never replace the helping hand of a neighbor." ~ Hubert H. Humphrey
I will not call you a liar, sir, however I pay my fairpoint bill on line every month. In fact, I pay all my bill on line, except for rent. Hmmm, I wonder if this is part of the vast right wing wacko conspiracy.
I've had nothing but problems with Fairpoint since the switch.
When the idiot regulators and politicians were tripping over themselves to assure us that FairPoint was going to provide great service and be financially sound I gave them 24 months before they went bankrupt. Now, I am not a very smart person when it comes to business. So why did I know, (KNOW!), that this would happen? Because the outcome was clear to everyone. It is just that some people had things other than the welfare of consumers in mind when they approved and promoted the purchase by FairPoint.
Maybe the SunJournal can do a report on these stooges who allowed the sale to go through. Name them and shame them. If they are capable of shame.
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"The impersonal hand of government can never replace the helping hand of a neighbor." ~ Hubert H. Humphrey
Maine PUC- The 3 commissioners look like pretty straight up people. I suspect they depend on staff for the research and "due diligence". There have been press allegations of cozy relationships and industry jobs but I have never seen that substantiated either with commissioners or staff.
Sen. Humphrey also said: "...the moral test of government is how that government treats those who are in the dawn of life, the children; those who are in the twilight of life, the elderly; those who are in the shadows of life; the sick, the needy and the handicapped."
However they look they asserted that FairPoint was going to be solvent even after assuming massive debt. And this was while the first signs of the economy going into the tank were popping up on the radar screens of economists. I wrote to numerous officials including the PUC commissioners and said this was a bad deal.
I like that quote. My quote is not a commentary on government but a commentary on our society and our "government will solve the problems" attitude. This kind of thinking, and the failure of many to participate in making our communities and our nation better places, is what allows our government to treat people in ways that we never would on a more personal basis.
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"The impersonal hand of government can never replace the helping hand of a neighbor." ~ Hubert H. Humphrey
The biggest problem is that the PUC did not foresee the Bush depression creating havoc on the financial markets. Perhaps you, sir, should get a job as a seer.
Tron, how could the PUC for see something that never happened. During the entire 8 years of the Bush Administration, GDP was down only 1 quarter, and that was Q4 of 2008. Since then Q1 of 2009 and Q2 of 2009 have both had declining GDP. Now we are officially in a recession. The economic conditions do not qualify for a depression. Numbers from http://www.bea.gov and the definition of a recession comes from http://recession.org.
3/31/08- "In an emergency meeting, the Maine Public Utilities Commission decided protections for consumers it had insisted on "still appear to be adequate." The other states' regulators came to similar conclusions over the weekend, according to the Bangor Daily News."
This is the same PUC that is overseeing windmill projects, Comcast's continuing conversion delays, etc. Perhaps their commitment to the 'due diligence process' needs to be strengthened.
If by the bag you mean outdated copper lines that taxpayers had time and time again paid telcos to upgrade, I would say 100%
Aint this a surprise. I wonder how much of the bag tax payers are going to be left holding on this one.
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