From the minute you enter Sherm Arnold’s Flooring and Kitchen Design Center, there’s a friendly atmosphere that you find only at a family-run business. There is a lot of conversation and good-natured kidding going on, but it’s all business when it comes to talking about home remodeling and renovations.
Denis Lebel, owner and self-proclaimed “jack-of-all-trades,” is at the center of the activity from greeting customers, fielding questions over the phone, and attending to whatever needs to be done.
Lebel’s sister, Diane Dube — the flooring specialist — can be found introducing customers to an endless selection of laminate tiles, vinyl flooring, and carpeting in hundreds of styles, patterns, and colors. Dube has nearly three decades of experience in selecting exactly the right kind of flooring to meet the customer’s needs.
“Diane will come right to your house to measure your flooring and discuss what you are looking for,” said Lebel. “She’s the expert and she’ll put together all the options that are available for your project or plan.”
Lebel’s son, Todd — the kitchen specialist — is seated at a computer, putting the finishing touches on a personalized design for a kitchen remodeling. With the click of the computer mouse, Todd shows us exactly how the kitchen cabinets will look in the customer’s home, including precise measurements for the installation and a 3-D look at the color and design selected.
Lebel notes that he’s owned Sherm Arnold’s Flooring and Kitchen Design Center for three and a half years, though the company has been around for three decades. In that time, business has grown and he’s proud of the special attention he gives his customers.
“We sit down and work with the customer to plan out what they want to accomplish,” said Lebel, noting that improvements in the kitchen and bathroom can bring the greatest increase to a home’s value. “We work within the person’s budget and show them the options and selections that are available.”
A quick walk around the design center’s showroom reveals that there are many design options from which a shopper can choose. In one area, customers get an up close look at kitchen cabinets including the wide array of colors, designs and brand names available.
Another showroom is filled with more flooring selections than anyone ever thought possible. There’s one display after another with samples of everything from the newest and best laminate flooring to multiple racks with carpeting samples of various textures, colors and designs.
For the environmentally concerned shopper, Sherm Arnold’s offers bamboo flooring, one of the “greenest” materials available, as well as carpeting made from 100% recycled materials.
For the shopper’s convenience, customers can go online to www.shermarnolds.com to start planning their home renovation projects. There, you’ll find the selection of items that can be seen at their location at 550 Lisbon Street in Lewiston.
“We’ve been blessed,” said Lebel, noting that old and new customers alike trust their home projects to the family team of Denis, Todd, and Diane. “We encourage people to stop by and look at our showroom and meet our truly dedicated staff.”