RUTLAND, Vt. (AP) – A leaking roof at a telephone switching office knocked out phone service for about 800 Verizon customers in the city on Thursday, a company spokeswoman said.

Beth Fastiggi, a spokeswoman at the company’s Vermont headquarters, said the trouble was reported at about 4:45 Thursday morning. She said later that technicians on the scene were awaiting equipment needed before service could be restored.

Fastiggi said she expected that all customers would have their phone service back by Friday morning.

It was the second service outage caused by a roof leak at a Verizon switching office in Rutland County in as many days.

Customers in Fair Haven lost service on Wednesday but have all had service restored, Fastiggi said Thursday.

Evelyn Bailey, director of Vermont’s statewide enhanced 911 emergency calling system, said the affected phone customers would not be able to make emergency calls until service was restored, but could use cellular phones if they have them.

“They would need to try to get to a phone that is not in the affected area,” she said.

AP-ES-11-20-03 1451EST



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