AUBURN – The Corporate and Community Services Department at Central Maine Community College will offer a free preview of “Give ’em the Pickle” from 8 to 9 a.m. Thursday, Oct. 6.

A light breakfast will be provided. Interested participants are asked to register with the Corporate and Community Services Department by Oct. 2. Registrations are accepted by telephone at 755-5280 or 1-800-891-2002, ext. 280, by e-mail at [email protected] or visit www.cmcc.edu/training.

“The Give ’em the Pickle’ program explores the idea that we’re all in the same business, serving the public, and our job is to make our customers happy,” said Jim Handy, program facilitator.

“Pickles are those extra gestures you make to please your customers and this workshop will help you figure out what your pickles’ are. Essentially, this program helps customer service representatives, store clerks and wait staff sharpen their customer service skills.”

Handy is a former customer service representative and trainer for L.L. Bean. He has more than 15 years of experience in customer service program design, training and as a customer service representative.


Only subscribers are eligible to post comments. Please subscribe or to participate in the conversation. Here’s why.

Use the form below to reset your password. When you've submitted your account email, we will send an email with a reset code.