DIXFIELD – Paula M. Hall, accredited customer service representative, has been awarded the accredited adviser in insurance designation and diploma by the Insurance Institute of America. She successfully completing courses and examinations that test a person’s knowledge of insurance coverages, marketing concepts, selling techniques and agency and sales management.

Hall started her insurance career in November 1993, working for a large national carrier. In 1995, she obtained a property/casualty and life/health license. In June, 1998, she joined Aube-McInnes Insurance Agency, 160 Congress St., Rumford. Since then, she has continued her education by obtaining the accredited customer service representative designation in 2002 and, in January, obtained the AAI designation.

She lives in Dixfield with her husband. They have two grown children.