PORTLAND (AP) – FairPoint Communications is warning customers of a possible scam connected to its takeover of Verizon e-mail accounts in northern New England.
FairPoint said it is investigating reports of people presenting themselves as FairPoint representatives and contacting customers by e-mail asking for their passwords. The company said it does not make a practice of asking for that sort of information and that customers should not respond to the e-mails.
The warning was issued as FairPoint continues to fix problems with customers’ e-mail accounts that surfaced last weekend when FairPoint took control of Verizon Communications’ telephone and Internet service in Maine, New Hampshire and Vermont.
FairPoint spokesman Jeff Nevins said the problems may not be totally resolved until early next week, and that the company is still getting more than 4,000 calls a day – mostly from people with e-mail issues.
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