AUGUSTA (AP) – A legislator from Portland says about 20,000 FairPoint Communications customers in Maine who lost e-mail service during the cutover from Verizon are eligible for credit rebates.

Rep. Herb Adams said he proposed the rebates as a gesture to the affected customers. He said the company agreed to the payments at a meeting of the Legislature’s Utilities and Energy Committee.

Customers who lost service for a week or more will get one month’s credit on their next billing, while those who were out for a shorter period will get a $10 credit.

The service disruptions occurred during several weeks of the e-mail cutover in January and February.


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