AUGUSTA, Maine (AP) – FairPoint Communications officials are going before a Maine legislative committee to discuss ongoing problems with the company’s delivery of land line telephone and broadband Internet service.
Wednesday’s session comes two days after regulators in Vermont opened a probe into whether to revoke FairPoint Communications’ right to do business in that state.
Frustration is strong in Maine as well over billing errors, service order delays and long waits on call-in customer service lines. Sen. Barry Hobbins, co-chair of the Utilities and Energy Committee, said FairPoint’s system is not functioning at an acceptable level.
FairPoint bought Verizon’s land line business and Internet operations in Maine, Vermont and New Hampshire in a $2.3 billion deal last year.
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