AUBURN — Clover Health Care of Auburn recently received the 2012 Celebrating Excellence in Quality Award during a recognition ceremony at the Augusta Civic Center.

Sponsored by the Maine Health Care Association, the award is given annually to long-term care providers that are making significant strides toward achieving and maintaining quality. This award is designed to showcase facilities that have shown quality improvement gains through specific quality improvement processes designed to enhance quality care to residents.

Clover Health Care was recognized for its recruit and retention program. This innovative program overhauled the hiring process by increasing the hiring process to include various departments and residents, coupled with an expanded orientation program that insures that the right person is in the right position.

To be considered, nominees must meet certain criteria, including demonstration of success in clinical outcomes for residents through nursing, therapy or other disciplines; pursuit of professional development and commitment to leadership, staff development and/or commitment to measuring and improving resident/staff/family satisfaction. Nominations for the award were submitted by long-term care facilities statewide and winners were selected by an independent panel of judges with long-term care expertise.

Clover Health Care has been caring for seniors in the Twin Cities for more than 30 years and has a newly renovated rehabilitation unit to complement their continuum of care.


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