AUGUSTA – The Consumer Protection Division of the Maine Attorney General’s Office offers free consumer mediation service. The complaint resolution program is for the use of Maine business and consumers and is staffed by trained volunteers. All mediations are conducted over the phone or by mail from the Attorney General’s Office in Augusta.

The service is recruiting new volunteer mediators for its October 2003 and May 2004 classes. Training will begin on Monday, Oct. 6. If interested in volunteering call Assistant Attorney General James A. McKenna at 626-8842 or e-mail at jim.mckenna@maine.gov.

Volunteer mediators are expect to commit themselves to six months of duty in the Attorney General’s office. Training is designed to be a background for persons considering a paralegal career.

Students at the University of Maine at Augusta can receive three college credits for serving as a consumer mediator. Interested persons should contact the UMA office of academic affairs and ask for registration information concerning CEO-117, Consumer Law Internship.


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