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  • Subscription Questions
  • Customer Service
  • ePaper Questions
  • Newsroom Questions
  • Technical Questions


Subscription Questions

A: Within our home-delivery areas, options include Tuesday – Sunday or Thursday – Sunday or a Sunday home delivery subscription to the Sun Journal. Those not interested in receiving home delivery service or those outside our print delivery area can sign up for a Digital Only subscription, which provides unlimited digital access to the Sun Journal, as well all of our paid weeklies. This includes apps for your mobile device, and eEdition products for all. Sign up here, send an email to or call Customer Service at (207) 784-3555.

A: It is expensive to produce the quality local journalism that we deliver each day. Unfortunately, online advertising doesn’t generate enough revenue to sustain our business. We are limiting access to our content online to provide more value for home delivery subscribers and to generate additional revenue from digital-only subscribers.

A: Yes. All Sun Journal subscriptions include unlimited digital access to our entire network.

A: All subscriptions available on our sites are automatically recurring. They renew 7 days before the allotted period concludes.

A: Non-subscribers will have access to our home page, obituaries and classifieds, plus a limited number of free articles. Subscriptions fund our journalism.

A: A Free Account may may be available to people who have not previously subscribed to one of our publications. A subscription will be required to continue accessing the website and ePapers once that period expires. Subscribers fund our good work.

A: Yes. Contact our customer support team at 207-784-3555 or visit to purchase a subscription online. You can use the same email address and password you provided for your free account to log in as a paid subscriber once your purchase is complete.

A: You may securely purchase a subscription online using a credit or debit card. If you select auto renew, please know that we will charge your card automatically.

A: Cancellation requests may be made here, by emailing us at or by calling 207-784-3555 during business hours. Your cancellation will apply to the next billing cycle. We do not offer refunds.

A: No, email newsletters are a free service. Although you may need a subscription to click through to an article.

A: Yes! You may share your subscription with up to 4 other email addresses as long as they live in your household. A guest may establish their digital access, an owner will have access to the subscription account. For sharing outside of households, a business account is required. For business subscriptions please contact our customer service team..

A: You will need to access your account information in order to make changes.

A: We want to hear from you. Please either call 207-784-3555 or email us at

A: Digital access is only included with a home delivery or digital subscription.

A: You can find our terms of use here:

A: Please either call 207-784-3555 or email us at

Customer Service

A: Once logged in, you can report a delivery issue, select the date (up to 7 days prior) and select the appropriate issue. Our customer service is also available at

A:You can use the online account tools to schedule a vacation hold or change account information.

A: Contact us at us at

A: Contact us at us at

ePaper Questions

A: The ePaper is a replica of the printed edition and is available to exclusively to subscribers. Subscriptions fund our work..

A:The Main Menu () in the upper right corner opens to access a full list of options, sections, and settings for your ePaper.

Navigate through the ePaper using the arrow icons (< >) in the top center or on the sides, swiping left or right on your touchscreen, or by using the Pages button in the lower left corner.

You may set your View Options using the arrows button next to the title on the upper left, letting you adjust how pages are displayed.

A: You can swipe left or right and/or use the arrow buttons to turn pages. If you are zoomed in, use the page navigation at the bottom of the page or the arrows at the very top of the black bar to page through.

A: Blurriness is often caused by the page loading. Give it a few seconds to load fully.

A: Use the archive link on the top right to find the date, organized by month. It will load in place of the current edition.

Newsroom Questions

A: Fill out our online form.

A: Visit the Add Your Event page for more information or visit the calendar to upload an event.

A: Visit for details.

A: Photographs can be searched and purchased through the Photo Store.

A: visit for details.

A: Fill out our online form.

A: Fill out our online form.

Technical Questions

A: We send browser notifications in Google Chrome, Firefox and Safari. When you open find the small red bell in the lower left corner. Click on the bell and you will see a red “unsubscribe” button. If you’d like to subscribe again in the future, just click on the bell and hit subscribe.

A: We suggest Mozilla Firefox. Newer versions of Firefox have an auto-update feature that will help keep you up to date. We also suggest Google Chrome. A personal favorite, Google Chrome is fast and agile. Chrome, like Firefox, also has an auto-update feature.

Other browsers:
Apple Safari. A good browser that is quick and well supported. Internet Explorer. Although we support IE8, we strongly suggest you use another browser to view our site.

A: Each browser is slightly different. Some browsers auto update and some are more complex. We suggest you visit your preferred vendor’s website and download the latest version if you are unsure of what is available or how to update your browser.

Internet Explorer

A: Some features of require a browser technology called cookies. Cookies are like name-tags for your browser. They are files stored on your computer that allow our website to recognize that you already signed in when you come back after being away for a while. Please be sure you have cookies enabled for Some browsers will have options for disabling cookies on a site by site basis as well as globally. Some browsers (such as Google Chrome) allow users to clear cookies and local data at the time of shutdown of the browser. This feature may be the reason you are being logged out each time you close your browser.

A: It’s possible they have been turned off by you or someone else who uses your device. In that case it is usually a simple matter to turn them back on. It’s also possible some other programs or browser plug-ins like anti virus or ad blockers, may limit the functionality of your cookies. There are so many different kinds of these plug-ins and applications, we can’t provide support for those, but if changing your cookies settings doesn’t resolve a problem you are having, a next step might be to disable these products temporarily and see if the problem persists.