By Donna Keene Rousseau

Freelance Writer

In 2003, Lewiston-Auburn’s Ramada Inn achieved “best of the best” status within the Ramada System as the recipient of the coveted Pinnacle Award.

Pinnacle recognizes the top ten percent of Ramada properties that have reached the highest level of quality and service. Properties awarded the Pinnacle distinction have successfully combined location, facility attributes, interior design, amenities, and service, sales and marketing with a highly talented staff to consistently provide an outstanding guest experience.

In addition, as a Gold Key property, the Ramada is also recognized for exceeding the stringent quality standards set forth by the Ramada System. Gold key properties must consistently exceed guest expectations and ensure outstanding achievements in housekeeping, customer service, and an especially welcoming environment.

“We are very proud to be among the Ramada’s top ten percent,” confirms Gary Adams, owner of the Ramada Inn. “The staff, many who have been with the property for more than fourteen years, take great pride in the service they provide our guests and it shows in everything they do.”