BC-Sorry Doctors-Summary Box,0099

Doctors are urged to say they are sorry

With BC-Sorry Doctors, Bjt

By The Associated Press

MY BAD: Doctors who make mistakes are increasingly being urged to tell their patients they are sorry.

COST-BENEFIT: An apology can head off a malpractice suit.

A BREAK WITH TRADITION: Doctors have long cultivated an image of infallibility and rarely own up to their mistakes.

BEHIND THE CURTAIN: The say-you’re-sorry movement is being driven in part by the high cost of malpractice insurance.



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