AUBURN – The Corporate and Community Services Department of Central Maine Community College has announced a new administrative professionals certificate program.

The certificate is made up of four modules on the essential skills of a great administrative support staff. The cost is $195 and includes materials. The program will run from 9 a.m. to noon Wednesdays, Sept. 14 to Oct. 5.

Administrative support professionals face many challenges in the fast-paced and ever changing work environment. The certificate program provides secretaries, clerical personnel and other administrative professionals the opportunity to enhance the skills necessary to meet those demands.

The program provides a unique opportunity to develop strategies for achieving effective workload management, enhanced communication and interpersonal relationship skills.

Participants will share ideas, best practices, information and techniques and practice new skills. The modules are “Workload Management,” “Program Management,” “Projecting a Professional Image” and “Partnering with the Boss.”

The program will be taught by Debra Mattson Gouzie, MSB, MSEd. Gouzie has nearly 10 years of experience working with adult learners as a coach, program designer/evaluator, workforce development trainer and higher education teacher.

She earned a master’s degree in business from Husson College in 1996 and a master’s degree from the University of Southern Maine in adult education in 2003. In addition to providing workforce development training through the Maine Community Colleges, Mattson teaches business management and customer relationship management at York County Community College.

To register, contact Jennifer Lyons, corporate and community services, at 755-5280 or e-mail [email protected]. Visit www.cmcc.edu/training for complete descriptions.