PORTLAND (AP) – Many FairPoint Communications customers in northern New England continue to experience e-mail problems two weeks after FairPoint took over Verizon’s land telephone and Internet operations in the region.
Spokesman Jeff Nevins said Friday the problems are being fixed one-by-one and might not be totally resolved until the end of next week.
FairPoint customers began having e-mail problems on Jan. 31 when FairPoint switched over from Verizon’s computer systems to its own in Maine, New Hampshire and Vermont. FairPoint last year paid $2.3 billion for Verizon’s land lines in the three states.
Customers with Verizon e-mail accounts – there were 285,000 of them – were supposed to be switched over to FairPoint e-mail addresses, but many have had problems doing so.
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