Pineland Lumber: Vital part of this community
By Mike Bourgoin
Photos by Dave Gondek
Since 1912, Pineland Lumber has been a vital part of the local community. In fact, Pineland Lumber has been responsible for building a large part of the community by providing the area with its building and hardware supplies.
Pineland Lumber has always prided itself on being a local company helping local people. As a part of the community, Pineland Lumber has been able to provide a level of service unequaled by the big box stores. Almost all of Pineland’s employees have had experience in the construction industry before starting at Pineland Lumber.
With competitive pricing, what is it that sets Pineland Lumber apart from their competitors? In a word – service. Pineland Lumber prides itself on the level of service it offers their customers. From hardware sales to kitchen designs to complete construction projects, Pineland Lumber can accommodate the homeowner as well as the professional contractor.
Each customer’s needs are unique and Pineland Lumber has the experience to meet those needs. Supervising Inside Sales, Philippe Laurendeau has over 43 years in the business and can answer almost any question from customers. And if he doesn’t know the answer, he can track it down in a hurry. Phil is always there for the customers. If Pineland doesn’t have a specific item in stock, he’ll special order it. Many times, he can get the part in overnight. He can also schedule the delivery of items to a customer’s home or jobsite.
Along with its large inventory, Pineland Lumber is in the business of providing design work for their customers. Whether it’s a kitchen, bath, addition, garage, or complete house, Pineland can help design it.
To help customers create the perfect kitchen or bath, designer Stacy Whetzel brings over nine years of experience to the table. Using the latest computer design software, she can take a customer’s idea to completion. Whether a customer has a design in mind or just a vague idea, Stacy will sit down with the customer and design it for them. This allows the customer to see exactly what they’re getting. Stacy can design kitchens and bathrooms from scratch or help customers with a remodel of an existing area.
Once a design has been selected, Stacy will work with customers to choose flooring, cabinets and countertops. Pineland offers cabinets from companies like Armstrong, Candlelight, and Diamond. They also offer a wide range of countertops from granite to laminates. Heading the list of countertops are companies such as Quartz, Hi-Macs, and Avonite. To complete the flooring, Pineland offers a large selection of tile, laminates, and hardwood floors of varying species.
In addition to kitchen and bath design, Matt Greenwood can also create complete home designs. Using the latest design software, he helps the customer’s dream become a reality. Even if the project is a small outbuilding on the property, Matt works with the customer to ensure that the customer’s vision becomes a reality. Like the rest of the people at Pineland, Matt isn’t satisfied until the customer is. Matt uses not only his considerable professional experience to create designs, but his personal experience as well.
Pineland Lumber prides itself on being a local company helping local people. That is the main reason they offer free services such as free delivery and free estimates. The staff is always ready to visit the homeowner for project measurements or the contractor on the job site.
Having a lot of design talent means nothing if you don’t have the materials to back it up. Pineland Lumber has what the customer needs both in terms of materials and knowledge. Rene Gaudette in Outside Sales sums it up best when he says, “We build relationships with our customers.”
Rene will sit down with the customers and create a plan of action. He’ll discuss the customer’s expectations with them and the various options available to customers. One of the benefits of being a large part of the community is knowing the area’s resources. Along with the rest of the sales staff, Rene can recommend the right contractor for the job.
Once a plan has been drafted to the customer’s satisfaction, Rene and the rest of the sales staff will get to work ordering supplies. Various items have different lead times. Pineland Lumber can coordinate the ordering so that the right supplies arrive at the right time.
In these troubled economic times, it’s important to support local businesses. Local businesses are an integral part of the community and Pineland Lumber is doing its part to support them. Whenever possible, Pineland will purchase from local companies. One of their top windows line is manufactured by Matthews Brothers in Belfast, Maine and most of the pine sold at Pineland Lumber has been grown and harvested right here in Maine by Robbins Lumber in Searsmont.
For over 97 years, Pineland Lumber has been a part of the local community. A lot of things have changed since then, but there’s one thing that has remained the same: Pineland’s commitment to their customers and the community. With competitive pricing and a dedicated staff with over 250 years of combined experience, Pineland Lumber is ready serve you today.
Pineland Lumber
has always prided itself on being a local company helping local people.
10 Avon Street ? , Lewiston ? 784-4524
www.pinelandlumber.com
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