PARIS — Director James P. Miclon of the Oxford County Regional Communications Center has announced that Dispatchers Michele M. McDonnell and Tamara A. Corson recently traveled to the Rochester Police Department in Rochester, N.H., for a class on suicide intervention.

The class was presented by Tony Harrison of Public Safety Group out of Oklahoma. It consisted of topics such as suicide attitudes, hostage negotiations, call-taker techniques, role playing and other features involved in suicide intervention.
Suicide calls are a big part of what dispatchers deal with in their daily jobs, and classes are designed to educate public safety call-takers in crisis intervention.
Corson said she had attended other suicide intervention classes and this was the best, as it was designed toward a dispatcher’s perspective.
McDonnell said she has a new understanding of the people with mental health issues, as well as how to integrate personal experience in her own life.
Corson has 10 years of experience at Oxford County RCC and McDonnell has been with Oxford County RCC for a year.