FARMINGTON — Franklin Memorial Hospital has been named among the nation’s most wired hospitals in the “Top 25 Most Improved” category, according to the 2009 Most Wired Survey Benchmarking Study. The study was released in the July issue of Hospitals & Health Networks, the journal of the American Hospital Association.

“Most Wired” hospitals show better outcomes in patient satisfaction, risk-adjusted mortality rates, and other key quality measures through the use of information technology. Out of more than 5,700 hospitals across the country, more than 1,300 were considered for the award. The Most Wired survey focuses on how hospitals use information technologies for quality, customer service, public health and safety, business processes, and work force issues.

“Franklin Memorial Hospital has made information technology a priority in patient care in recent years, implementing: HealthInfoNet, a statewide system for doctors and other health care providers to share information and improve health care; bedside medication verification; Franklin e-ICU; PACS, which is a system for storing and sharing digital medical images through computer work stations; and regional e-prescribing, which improves access to medications, increases patient safety, decreases medication errors, and increases the number of patients who fill their prescriptions and take their medications according to their doctor’s instructions,” said Ralph Johnson, chief information officer at Franklin Community Health Network and Franklin Memorial Hospital.

In addition, a wealth of information is provided to patients via the Internet including: a HealthCard calculator to determine discount savings; the ability to pay a bill and order prescription refills online; the addition of WebScore, a personalized and confidential health risk assessment tool; online registration for community education; and a monthly electronic newsletter.

Franklin Memorial Hospital along with Eastern Maine Medical Center are the only two hospitals in Maine to be recognized by the “Most Wired”organization this year.


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