DEAR SUN SPOTS: Several months ago when ElectricityMaine began advertising that they could lower our electric bill I called them. They asked for my account number, which I gave them.

She said it would take two or three months for it to go through. After three months I called again, and she said it would “take a while.”

Months have gone by and my bill remains the same. I called again recently, and she told me she would transfer me to CMP. The transfer call rang about 12 times and then was disconnected.

I wish they could give me an answer as to why my bill can’t be lowered and I would accept it. Has anyone else had trouble? Now they’re advertising free power for a year!

Thanks for your great work in helping so many people! — Disappointed in Oxford Hills

ANSWER: Sun Spots contacted ElectricityMaine, where Michelle Gosselin in the Marketing Department responded. It turns out that Disappointed’s electric service had been transferred to ElectricityMaine, but because she is on the budget plan, the change was not evident.

For readers who might not know, ElectricityMaine is an electric power supplier, one of many options customers of Central Maine Power and Bangor Hydro have for buyi.

For more information, the newmainetimes.org website offered a thorough explanation at newmainetimes.org (http://tinyurl.com/7nk2qnl) on Feb. 8 that might be helpful.

DEAR SUN SPOTS: I was wondering who the female spokesperson on the Electricity Maine commercials is? I lived in Ohio long before moving to Maine, and she looks like a female TV personality named Jan Jones from Channel 5 (WEWS) in the Cleveland/Akron viewing area back in the 1980s or ’90s. Thanks for all your help with this column! — Laurie in Lisbon

ANSWER: It is said that everyone has a twin. Jan’s appears to be Kiley Bennett, who is the face, and voice, of ElectricityMaine, according to Michelle from the previous question.

DEAR READERS: When the Greater Androscoggin Humane Society holds its open house this Sunday, Melanie Bolduc of Alley Cats L/A —  a volunteer organization working to trap, spay/neuter and return feral cats to their environment — will be there to talk about humane trapping and will have traps available for those who need them. There are more than 3,000 feral cats living in the Lewiston-Auburn area, and Bolduc will also have certificates available for free spaying and neutering to help contain the population.

The open house will be held from noon to 2 p.m. on Sunday, Dec. 9, at the Humane Society’s shelter on Strawberry Avenue in Lewiston. So, pass the word to anyone you know who is feeding feral cats and needs this help. FMI: http://gahumane.org/

This column is for you, our readers. It is for your questions and comments. There are only two rules: You must write to the column and sign your name (we won’t use it if you ask us not to). Please include your phone number. Letters will not be returned or answered by mail, and telephone calls will not be accepted. Your letters will appear as quickly as space allows. Address them to Sun Spots, P.O. Box 4400, Lewiston, ME 04243-4400. Inquiries can also be emailed to sunspots@sunjournal.com.

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