EAST DIXFIELD — The U.S. Postal Service has announced it is reducing window service at the East Dixfield Post Office from seven hours weekdays to four hours, starting Oct. 6.
A notice of the change was posted Thursday in the post office.
Current hours are 8 am. to noon and 1 to 4 p.m. Monday through Friday. New hours are 7:30 to 9:30 a.m. and 2:30 to 4:30 p.m.
Saturday hours will remain 7:30 to 11:15 a.m.
Customer surveys, input from a community meeting, and the operational needs of the Postal Service were considered in the decision, Jim McCartney, post plan coordinator, said in a news release.
He said customers will have access to their mailboxes inside the building 24 hours a day. Post office box mail will be available for pickup by 9:30 a.m. Monday through Friday and at 9:30 a.m. Saturday.
In June, the postal service sent out customer surveys to 119 boxholders and provided a handout at its public meeting on the issue July 22 in the post office. The survey and handout said a final decision wouldn’t be made before taking all information from the survey and the meeting into account, but instead a final decision was made at the meeting.
Of 119 surveys sent, 56 were returned and of those, 50 wanted the hours to stay the same.
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