DEAR SUN SPOTS:  I am reaching out to you once again looking for help. I am looking for a “computer detective” who can retrieve a message that was sent to me.  It was not SPAM and the message was definitely directed to me.  I need help to retrieve it.

I have reached out to local computer businesses, but they only provide sales and service and do not have anyone to retrieve information. Unfortunately, I am not computer-savvy, and even if someone explained how to do it, I probably wouldn’t be able to accomplish it.

So many people are “computer whizzes or computer geeks” out there, I am hoping someone will be able to help me, and I’m willing to pay a fee.  Please reach out if you can help or know someone who can.

If someone can help me then you may have a another computer detective to add to your Rolodex. — No name, Auburn

ANSWER: I feel for you. Sometimes looking for an email is a lot like looking for a needle in a haystack and can be beyond frustrating. I’m not sure who you’ve contacted already. Computer professionals I have in my Rolodex are Buck Buchanan at Buck@pro-pc or 784-629; Jim Fish at Action Computer Services. His number is 786-8740; Jandy Computer Services, owned by Andy Smith Jr. at 784-7276; Angela’s Computer & Media Shoppe. More information can be found about her at https://angelascms.com. Her phone number is 520-9573 or 517-6506.

These technicians have all been recommended by other readers.

Your library may have a computer technician on board who helps patrons solve issues such as yours. SeniorsPlus in Lewiston (795-4010) also keeps helpful lists of professionals in the L-A area that assist seniors with many things.

I must remind you, only use local reputable businesses and do not, whatever you do, call a random 1-800 number for computer fixes. Oftentimes, these companies are scams and will charge $200 and up to “fix” your problem.

Before you make that call for help, if you remember who the email is from, the approximate date when you received it, and/or some of the words it contained you should be able to search for it. If you accidentally deleted it, it will be in that folder.

Sun Spotters, please recommend other computer businesses that could possibly help our reader. If you are a professional computer person, please write to Sun Spots and I will connect you to our reader.

I’d also like recommendations for computer classes geared toward seniors and other beginners. It is so needed. If you know of any, please write in.

DEAR SUN SPOTS: Thank you to the plow guy who stopped to plow the part of my driveway that I hadn’t shoveled yet. What a nice surprise and such a thoughtful thing to do. Thank you! — No name, no town

ANSWER: Wonderful! I was awakened this morning by a scraping sound and looked out to see the young man who lives down the road shoveling my walkway. I was so happy as I had to get ready for a doctor’s appointment and this act of kindness gave me more time to enjoy my coffee. Angels … they’re everywhere.

This column is for you, our readers. It is for your questions and comments. There are only two rules: You must write to the column and sign your name. We won’t use it if you ask us not to. Please include your phone number. Letters will not be returned or answered by mail, and telephone calls will not be accepted. Your letters will appear as quickly as space allows. Address them to Sun Spots, P.O. Box 4400, Lewiston, ME 04243-4400. Inquiries can also be emailed to sunspots@sunjournal.com.

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