Spectrum customers in Maine were without internet Monday night for about two hours.

Service appeared to be restored by about 8 p.m., but a spokeswoman did not say if everyone had service restored at that time.

“We are aware of an issue affecting services at this time for Spectrum customers in Maine,” Spectrum tweeted just before 6 p.m. “We’re working diligently to restore your service as quickly as possible and apologize for any inconvenience. Thank you for your patience.”

Lara Pritchard, a spokeswoman from Spectrum, said in a statement just before 6:30 p.m. that they had identified two breaks in the network as the cause of the outage in Maine and New Hampshire.

“We’ve identified two separate fiber breaks in our network, impacting services for Spectrum customers in Maine and New Hampshire,” she said. “These separate breaks have impacted our redundant path, which normally serves as backup, when a break or damage is incurred in a part of network.”

Spectrum has more than 440,000 residential and business customers in Maine but they did not say how many were affected by the outage Monday evening.


Only subscribers are eligible to post comments. Please subscribe or to participate in the conversation. Here’s why.

Use the form below to reset your password. When you've submitted your account email, we will send an email with a reset code.

filed under:

Daily Headlines

  • Sign up and get the top stories to begin the day delivered to your inbox at 6 a.m.