AUBURN — Good Shepherd Food Bank has recently made several new hires.

Ray Hanna Jr., customer service coordinator, is the newest member of the Good Shepherd Food Bank Customer Service team. The customer service and logistics team work closely with the food bank’s partner network of 500+ hunger-relief organizations, warehouse teams and drivers.

Hanna previously spent eight years in a similar role as a customer service rep and dispatcher for a chemical trans-load facility in Auburn.

Renee Doolittle, human resources generalist, is the primary contact for general human resources-related service and support. She prepares and processes payroll, recruits and hires talent, maintains employee records, administers benefit programs, provides benefit education and ensures compliance with state and federal employment laws.

Doolittle previously worked in human resources at a flooring company and also held a human resources position at the Scarborough Walmart. She studied psychology at the University of Maine at Farmington, social work at the University of Southern Maine and is currently working toward a human resources certificate at USM.

Cassidy Gosselin, donor engagement specialist, works as the liaison for community fundraisers by providing tools and support for friends of the food bank looking to give back. She is the go-to for any inquiries supporting the food bank, whether through a virtual food drive or a fundraising event.

She moved to Portland in 2015 and started working for Maine Medical Center in hospital billing and moved to the philanthropic position as gift processor. Gosselin received a bachelor’s degree in marketing and a minor in economics from the University of Dayton.

Carol Miller, major gifts officer, works to understand donor interests and strategies to meet their community and philanthropic goals. Miller previously served as director of strategic partnerships at the Institute for the Advancement of the American Legal System at the University of Denver.

She has held roles at Colorado Public Radio, served as donor adviser at the Alzheimer’s Association and led the $30M Fast Forward Campaign at the National Multiple Sclerosis Society. She earned her B.A. in Anthropology with a concentration in Philosophy from the College of William & Mary.

Micah Wilson is the inventory and quality management specialist. He works closely with the staff at both Good Shepherd Food Bank distribution centers to provide support and assistance to the operation’s team. His work includes inventory maintenance, troubleshooting and monitoring outgoing sales orders for accuracy and completion.

Wilson previously worked as a temporary warehouse associate at the food bank, a food service technician with Cumberland Farms and as an education technician/behavioral health professional with the Margaret Murphy Center’s for Children. He has a bachelor’s degree in communications from Gordon College.


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