Jay/Livermore/Livermore Falls Chamber of Commerce members Justin Merrill at left and Amanda Lee hold a ribbon Tuesday evening, Oct. 17, while Dianna White begins to cut it outside her office in Livermore Falls. White has opened White’s Senior Solutions at 59 Main Street. Pam Harnden/Livermore Falls Advertiser

LIVERMORE FALLS — White’s Senior Solutions LLC officially opened Tuesday, Oct. 17, with a ribbon cutting ceremony and hosting of the Jay/Livermore/Livermore Falls Chamber of Commerce Business After Hours.

Dianna White began operating her business at 59 Main Street on July 18. With knowledge regarding prescription drugs and prior work experience at Senior Planning Center in Farmington, she provides friendly and professional service for all Medicare needs.

“This is so exciting,” Carrie Castonguay, Livermore Falls town manager said.

“I realized there was a need for this type of service in this area,” White stated. “When COVID-19 came I started looking for other options.”

In the winter of 2020 White considered an offer to work at Senior Planning Center. She thought she would work there until she turned 64, then become an independent agent to give herself more free time to enjoy life in semi-retirement.

Before working at Senior Planning, White spent decades in the pharmacy field.

“I worked as a Pharmacy technician for 35 years, starting at LaVerdiere’s in Farmington in 1986,” she noted. “From  2006 to 2012 I developed and implemented Franklin Health Access Rx working with community members helping them gain access to $3.5 million in free prescription medications. When program funding ended I started working at Hannaford Pharmacy.”

In 2015 White was hired through Maine Health/Healthy Community Coalition to manage the Medaccess program Federal Marketplace navigator and resource navigation while continuing to work as needed at Hannaford Pharmacy. In May of 2020 she started at Senior Planning Center, continuing to work part time at Healthy Community Coalition while they hired and trained her replacement.

White worked at Senior Planning Center until October 31, 2022, when she took family medical leave to care for her elderly mother who had become acutely sick.

“By the end of November I knew my mother wouldn’t be able to live on her own and she did NOT want to go to a nursing home,” White stated. “I decided to become an independent agent starting Jan. 1, moving my retirement plan up six years.”

After her mother passed away in March, White knew she needed to do more than just go to consumer homes to do enrollments.

Dianna White at left talks about her new business Tuesday evening, Oct. 17, in her office at 59 Main Street in Livermore Falls. Also seen are her husband, Scott White and Livermore Falls Town Manager Carrie Castonguay. Pam Harnden/Livermore Falls Advertiser

“I decided I would open my own office and began looking for an affordable space in a convenient location close to home,” she noted. “I will have the office open less days during the off season, giving me a good work life balance and still serving the community. I will continue to be available other hours by appointment.”

Through Dec. 17 – Medicare’s open enrollment period – White will be open 9 a.m. to 4 p.m. Monday through  Friday. Afterwards she will be open 9 a.m. to 4 p.m. Tuesday, Wednesday and Thursday or other hours by appointment.

White stated the personal touch of this being her business and being a lifelong community member sets her apart from similar options in the area.

“My years working for a nonprofit as a resource navigator, prescription assistance coordinator  combined with my pharmacy experience gives me insight and perspective for helping consumers find and utilize resources that might improve their life or current circumstance,” she noted. “I don’t have upper management controlling my time, pushing me for more sales or faster appointments and you won’t have to work with a different agent every time you come in.

“I work collaboratively with local nonprofits and area businesses trying to get information to the local community. I’m currently working with adult education and plan to offer Medicare Made Clear classes to consumers.”

After open enrollment ends, White plans to have guest speakers offer classes such as fraud alerts, estate planning, computer classes and more.

She stressed if the office is open people are welcome to stop in.

“If I’m with a client you may have to come back later,” White noted. “If you want to be sure to meet with me at a certain time, please call for an appointment.”

There is never a charge for White’s services.

“As a licensed agent the insurance carriers pay me commissions for enrollments,” she added.

For more information, call 207-491-3581 or email dwhite65spc@gmail.com