AUBURN – Donald St. Germain from Don’s No Preference has received the American Towman ACE Award for achievement in service performance. Recipients were nominated by the nation’s major motor clubs and dispatch centers, including Allstate Motor Club, Asurion, Coach-Net, Cross Country Automotive Services, GEICO Direct and Road America. These companies plus GE Consumer Finance co-sponsored the awards program. The ACE Award is presented by American Towman Magazine, the leading trade publication serving emergency road service professionals.

Nomination guidelines for the ACE Award include: a high percentage of meeting or bettering estimated response time on calls, consistency in response time, written appreciation from customers, and percentage of calls serviced (instead of turning them away) thereby reflecting reliability and overall professionalism.