DEAR SUN SPOTS: I have been installing clear plastic over my thermopane windows to make three layers to help keep the heat in. My kids say I shouldn’t. I say it helps and I remove it in the spring. Who’s right? We argue year after year.

— No name, Livermore

ANSWER: I spoke to Rick in the window installation department of Hammond Lumber Company in Auburn. He explained that you shouldn’t have to use plastic on thermopane windows. Those plastic applications are only necessary for single-pane windows.

From my own experience I can say that if you’re feeling a draft from your windows, it’s more than likely that the wintry air is coming in around the casings/frames. Sometimes these casings have no insulation in them or there are gaps around the frames due to your house settling. This is also a common issue with windows that have been installed to replace original ones because the windows are “square” but the opening for them may not be.

If that’s the case, Rick suggested a product called “Window & Door Spray Foam Insulation” that, when applied, can seal those drafty gaps. There’s also a clear silicone gel sealant that can be used to keep the cold wind at bay.

If you want to be absolutely sure that the heat you’re spending your dollars on is not leaking into the great outdoors, I recommend you have a home energy assessment. There are several vendors to choose from and there’s even a special program for homeowners with lower incomes. I want all Sun Spots readers to be cozy this winter!

DEAR SUN SPOTS: Last fall you posted a request from a local medical/eldercare facility, requesting throws, lap robes, afghans and such, to be given to elders who needed that extra warmth and comfort. I don’t remember the name of the facility making the request. I have a number of these to donate, all washed and ready. If you could find out if the need is still there, I’d be most appreciative. I shall be watching the column very carefully.

— No name, Sabattus

ANSWER: Because that request was made a year ago, I decided to put out the word afresh to all our readers that these comfort items are up for grabs. That way, all eldercare facilities in the area can have a shot at them.

So readers, if you’re connected with a place where these cozy, warm items would be welcomed and used, please write to Sun Spots!

DEAR SUN SPOTS: If you get a call from someone saying they are from Microsoft and your Windows license will or has expired, just hang up and don’t give them any information. It is a scam. I got such a call today. They left a message on my answering machine with a phone number to call.

— Dave, no town

ANSWER: NEVER give out any personal information to callers. A good rule of thumb is to only give out information when you are the one initiating the call. AARP publishes lists of scamming/phishing calls to watch out for that include tech companies, credit card companies, fake organizations seeking donations and more. When in doubt, research the call online or ask a friend or family member to help you. Senior citizens, especially, are targeted.

This column is for you, our readers. It is for your questions and comments. There are only two rules: You must write to the column and sign your name (we won’t use it if you ask us not to). Please include your phone number. Letters will not be returned or answered by mail, and telephone calls will not be accepted. Your letters will appear as quickly as space allows. Address them to Sun Spots, P.O. Box 4400, Lewiston, ME 04243-4400. Inquiries can also be emailed to [email protected].