Longtime utility lawyer William Harwood’s nomination now goes to the Maine Senate for a likely confirmation.
Maine Public Advocate
CMP touts customer service fixes in bid to lift state-imposed earnings penalty
Central Maine Power says it has met or exceeded state-imposed customer service benchmarks and paid a record penalty of $10 million in revenue over 18 months.
CMP can defer, recover costs from 2020 storms, regulators decide
The Maine Public Utilities Commission rules that CMP spent more than $34 million prudently to restore service after 2 nor’easters.
CMP customers could see double-digit rate hike in August
CMP is asking the Maine Public Utilities Commission to consider deferring some storm charges and holding an overall residential rate hike to under 10%.
CMP agrees to create $500,000 COVID-19 fund to settle disconnection case
The fund would help residential customers impacted by the coronavirus pandemic pay their electricity bills.
Following 12-month inquiry, decision time approaches in CMP billing probe
Staff of the Public Utilities Commission will make a recommendation to commissioners Thursday on how much blame, if any, there is to lay at the feet of Central Maine Power for its billing problems.
Internet companies leave customers in the dark on storm-related outages
Providers don’t disclose the scope of outages or predict when service will be restored – because they don’t want to, and because they can’t.
Blistering analysis faults CMP for poor management, system defects
A report by the Maine Office of the Public Advocate criticizes Central Maine Power for failing to fix a defective billing and metering system that resulted in thousands of inaccurate bills, and recommends hiring a third party to oversee proper testing.