LEWISTON — The National Committee for Quality Assurance recently announced that Ray Min Loo, M.D., George Glass, M.D., and Linda Glass, M.D., all of Lewiston, have received recognition from the Physician Practice Connections — Patient-Centered Medical Home program.

They were cited for using evidence-based, patient-centered processes that focus on highly coordinated care and long?term participative relationships.

The Patient-Centered Medical Home is a promising model of health care delivery that aims to improve the quality and efficiency of care. PPC-PCMH identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits. Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system.

To receive recognition, which is valid for three years, the physicians demonstrated the ability to meet the program’s key elements embodying characteristics of the medical home. The standards are aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

The three physicians met key program components of written standards for patient access and enhanced communications; appropriate use of charting tools to track patients and organize clinical information; responsive care management techniques with an emphasis on preventive care; adaptation to patient’s cultural and linguistic needs; use of information technology for prescriptions and care management; use of evidence-based guidelines to treat chronic conditions; systematic tracking of referrals and test results; and measurement and reporting of clinical and service performance.


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